Water & Sewage Damage Inspection Tools: Matterport 3D

At Provision Property Restoration, we pride ourselves on employing cutting-edge technology to provide our clients with the most accurate and efficient restoration services possible. In previous articles, we introduced FLIR and the Protimeter, which are tools that allow us to detect hidden water damage non-invasively and efficiently. Another tool we frequently use is our Matterport 3D virtual walkthroughs.

While you may be more familiar with this technology being used in the real estate industry to allow for digital tours of homes and apartments, we’ve introduced it into our process for water, sewage, and fire damage restoration. This technology has enabled our team to deliver highly detailed digital representations of damaged properties. These virtual walkthroughs allow for comprehensive documentation, precise planning, and enhanced communication with clients, contractors, and any insurance adjusters involved.

Matterport 3D scanning camera being used by a property restoration expert to map a Buford, Georgia home after water, sewage, or fire and smoke damage.

A Real-Life Example: Matterport in Action

Allison reached out to us about a year ago for a free inspection and consultation. While she ultimately chose another company for the full restoration due to scheduling conflicts, she had this to say about her inspection experience with our Provision team:

"These guys were so professional and responsive. I love how they 3D mapped our home to show the insurance company damages, and they work directly with insurance so you don’t pay anything out of pocket. I would highly recommend them!”

Using our Matterport 3D technology, we were able to create a detailed virtual walkthrough of her home, which provided thorough documentation of the damage. The immersive model not only helped Allison understand the full extent of the damage, but also served as a valuable tool for her insurance claim. It’s reviews like these that highlight the power of Matterport technology and our commitment to providing exceptional service with innovative solutions.

What is Matterport?

For those of you who are more curious about the tool itself, Matterport performs 3D scans by using advanced cameras and software that we use to document each room of your home or building. This allows our team to capture every detail of a property and produce an accurate and lasting record with an interactive digital representation of the damaged property.

This offers our team an unparalleled ability to document damage, measure affected areas, and collaborate openly with everyone involved. The resulting model provides a realistic, interactive view that the homeowner, general contractor, or even insurance adjuster can navigate remotely.

How Matterport Works

  1. Scanning the Space
    A Matterport camera is set up in a room by one of our restoration experts to scan the space and capture images and distance data points from every angle. The camera creates a seamless 3D model of the space, showing structural details, surface conditions, and damaged areas.

  2. Generating the 3D Walkthrough
    The captured data is processed to produce an interactive digital walkthrough. This model can include annotations, tags, and measurements, making it easy to highlight specific areas of damage.

  3. Sharing the Model
    The 3D walkthrough is accessible via a secure link, allowing any interested party to review the property remotely. The model provides an up-close look at the damage and the scope of the restoration plan.

Benefits of Matterport for Property Restoration

1. Detailed Documentation

Our Matterport cameras create a permanent, detailed record of the property’s condition upon inspection. This level of professional documentation is crucial for:

  • Restoration Planning: The 3D model allows our team to accurately assess the scope of the fire, water, or sewage damage and carefully create a custom restoration plan.

  • Insurance Claims: High-resolution 3D scans provide irrefutable evidence of the extent of the damage, reducing disputes with insurance adjusters. This level of detailed documentation will speed up claims processing and ensure fair settlements. Our team will also handle the entire claims process on your behalf if you choose to go through your insurance.

2. Transparency and Trust

Transparency is key during a difficult restoration process. Whether you’ve suffered fire damage or flooding from your water or sewer lines, we understand that the situation you are in can be scary and confusing. It’s incredibly important to us that you feel safe and secure with the restoration team that you choose to work with. Using this 3D scanning technology helps us earn your trust by providing homeowners with a clear, interactive view of their property that empowers them to make informed decisions. We don’t hide our findings or keep you in the dark throughout any portion of our process, because we believe that your home is your own. This mapping technology allows us to enter into a transparent and trusting relationship with the homeowner, contractors and insurers to reduce misunderstandings and mistakes.

3. Remote Collaboration

The Matterport software enables easy remote collaboration, allowing every party involved to review the 3D walkthrough wherever and whenever. This is especially useful to the efficiency and effectiveness of the restoration process when homeowners don’t live near the affected property, restoration teams have to coordinate plans, and insurance adjusters need to quickly process claims.

Matterport in the Provision Process

As we’ve mentioned before, the 3D scanning is integrated into our comprehensive process that we’ve fine-tuned into an industry-leading icon of effectiveness and efficiency. Here’s what you can expect from us in terms of how we implement Matterport ourselves:

  1. Free Inspection and Consultation
    We’re proud to offer our no-strings-attached damage inspection, and we really mean that. You can schedule an inspection for us to come in and use our suite of professional tools and expert insight to offer you a foundation of knowledge and metrics with which you can make a wise decision. Our service vans and trucks are outfitted with the Matterport cameras to capture a 3D model of the damaged property. This will give you a clear understanding of the scope of the damage before committing to any repairs or specific restoration company (including our own).

  2. Record of Damage
    We will share the 3D model with the homeowner and, if applicable, their insurance company.

  3. Custom Restoration Plan
    Using the measurements and data from the Matterport model, we create a customized restoration plan that addresses every affected area. This ensures that no detail is overlooked.

Georgia’s Premier Property Restoration Team

Provision stands out in the restoration industry for a number of reasons. Our team is committed to innovating property restoration with streamlined processes and state-of-the-art tools and technology. Our standards and procedures for damage mitigation go above and beyond Georgia’s regulations and the industry’s status quo. Our team is full of experienced licensed experts who prioritize customer care and five-star service just as much as their technical mastery. From Matterport 3D walkthroughs to FLIR thermal imaging and Protimeter moisture detection, our team always ensures that every inspection is thorough, accurate, and as non-invasive as possible. Our IICRC-certified technicians are trained to handle every aspect of water, sewage, and fire damage restoration, ensuring that your home is handled with the same care as our own.

If your home has been affected by water, sewage, or fire damage, don’t wait to act. Contact Provision Property Restoration today for a free, no-obligation inspection using Matterport 3D technology. Let us provide you with a clear, detailed assessment and a customized restoration plan that puts your home—and your peace of mind—back on track.

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Water & Sewage Damage Remediation Tools: Phoenix Drying and Air Filtration

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Water & Sewage Damage Inspection Tools: Protimeter