What To Do in the Event of Water Damage
Water damage from a burst pipe, overflowing appliance, or sewage backup can immediately ruin your day, your week, your month, or even your year. We understand the stress and panic that can quickly overwhelm you when this happens. It’s vital that you take quick and decisive action within the first 24 hours to mitigate any damage and follow a trusted and effective plan. Taking the following immediate steps will minimize further damage, protect your belongings, and get the restoration process started. Our team has helped countless families navigate water and sewage damage with five-star service, so you can trust that you’re in good hands here. Now let’s get you on the path to restoration.
Step 1: Ensure Safety
The safety of you and your family is absolutely paramount. Any material damage or financial concerns need to take a backseat to you ensuring that your family and home are safe, because water and sewage damage can quickly create hazardous conditions.
Turn Off the Power: While it’s common knowledge that water and electricity don’t mix well, it can be difficult to think clearly in the midst of situations like this. If the water damage is severe and has affected electrical outlets, lights, or wiring, immediately turn off the electricity from your home’s main breaker. However, if the breaker itself is in a flooded area, do NOT attempt to turn it off—call a trusted electrician instead.
Avoid Contaminated Water: If the water damage contains any degree of sewage or contamination, avoid direct contact with it. According to the Environmental Protection Agency (EPA), this water can carry harmful bacteria and pathogens that pose a variety of severe health risks.
Step 2: Stop the Water (If Possible)
Locate and stop the source of the water in order to prevent further damage and danger. It isn’t always possible or safe to do so, but if the water doesn’t contain sewage or other contaminants and Step 1 was successfully completed, you can move forward with the following.
Turn Off the Main Water Supply: If the water is coming from a burst water supply pipe or an overflowing appliance, shut off the main water supply as quickly as possible. It’s always a good idea to know beforehand where your home’s main water shut-off valve is located.
Contain the Water: Use towels, buckets, or other absorbent materials to contain and prevent the spread of water to other areas of your home. Make sure you do not engage with the water if it contains sewage or contaminants; this is highly dangerous and should be handled by restoration professionals with the proper equipment and expertise.
Step 3: Contact Provision Property Restoration for a FREE Inspection & Consultation
Once you and your family are safe and the source of water has been stopped, you should reach out to our team for a free inspection and consultation. This is a no-strings-attached assessment of your home done by our thorough and experienced experts. We are not salesmen and won’t pressure you into doing anything outside of your best interests. Our inspection will determine the severity of the damage to a detailed and extensive degree, while our consultation will provide you with all of your options for restoration so that you can make wise and informed decisions regarding your home.
If you elect to move forward with the Provision Property Restoration process, here is what you can expect from our team:
Efficient Water Removal
Removing standing water is a lot more challenging than it may seem, especially with large volumes. Our team uses industrial-grade pumps and vacuums for fast and thorough extraction. Unlike DIY methods, our advanced equipment greatly reduces the risk of mold growth and further structural damage.
Expert Handling of Damaged Items
Improper handling of your damaged belongings can result in losing them permanently. Our team has years of experience assessing what can be saved and how to use our specialized techniques to restore your furniture, electronics, and documents. We’re also equipped to safely discard any items contaminated or damaged beyond restoration, ensuring your home remains a healthy environment once the process is complete.
Professional Drying Process
Our team uses high-powered dehumidifiers and air movers to fully dry your home. According to FEMA, mold can begin to develop within 24-48 hours, but our advanced drying methods eliminate any moisture to prevent mold growth from destroying your home’s structure. The legal standard for this drying process is a low bar that most companies are content to stick with, but Provision understands that any hidden moisture that’s left behind can lead to future complications and mold growth, so our drying process goes far beyond the legal and industry standards. Our goal is to provide you with a premier restoration that you’ll never have to think about again.
Thorough Cleaning and Sanitization
DIY cleaning can easily miss contaminants and bacteria, leading to potentially long term health risks. Our team follows clear sanitization protocols with antimicrobial treatments that eliminate bacteria, mold spores, and foul odors throughout your home. We methodically disinfect every square inch to ensure that there isn’t any residual contamination that could harm you or your family down the road.
Experienced Insurance Support
We know the insurance claim process inside and out when it comes to water damage. Regardless of which company you’re insured by, we know what they’re looking for and how to provide it to them for a seamless coverage experience. Our team will handle the claims on your behalf and ensure that you don’t have any extra hoops to jump through or headaches to endure.
The Provision Difference
Water damage restoration is more than just mopping up water—it’s about ensuring your home is safe, healthy, and fully restored for years to come. It’s important that you make quick and wise decisions within the first 24 hours of the damage onset to begin the restoration process and mitigate further damage. After ensuring your family’s safety and stopping the water source, contacting us for a free inspection and consultation will place you in the best hands. Our professionals are IICRC-certified and go above and beyond their strict guidelines to ensure the highest quality of service while using state-of-the-art equipment to extract water, dry structures, prevent mold growth, and sanitize your property.
After safely completing step 1 and 2, contact us to handle the restoration process with professionalism and care.
