Here’s what often happens after a tree fall, what’s typically covered by insurance, and how our free inspection and consultation helps you confidently move forward.

It almost sounds like the name of a Star Wars character, but it’s actually a very basic concept. Simply put, a packout is when a trained team packs your household items and moves them to a safe place.

Instead of sharing a real-world example of the Provision process from our perspective, we want to walk you through the homeowner’s point of view. This is a recent, unprompted review of our services by Marcy—a recent, kind customer of ours.

These are some of the concerns homeowners have about damage mitigation and the specific ways that Provision leads the industry with a trustworthy standard.

Not all water damage is the same—and not all water is safe. Whether it’s a clean leak or a contaminated sewage backup, knowing the category of damage is the first step to protecting your home and health.

What exactly is a free damage inspection and consultation? Why does Provision offer it? Is there really no catch? And most importantly, how does it benefit you as a homeowner facing a stressful property damage situation?

It can be difficult for homeowners to know whether or not they’re being treated rightly by the mitigation company that they’ve hired. Here’s our process, step by step, so you can compare it to other companies and ensure that you’re in the best hands.

For a lot of homeowners, the number one concern when water damage strikes is whether they’ll have to leave their home or not. We want to give you some answers to that question that could guide you in making the right restoration decisions.

A standard policy won’t cover every type of water damage, but there’s a good amount of it that does qualify. It depends on the nature of the damage and how it came about in the first place—causation, in other words.

Waking up at 3am to water pouring through your kitchen light fixture sounds like some surreal nightmare. You may even have to pinch yourself a few times before the reality sets in that this is actually happening. Sadly, this is a true story from one of our most recent customers.

In September of 2024, Hurricane Helene reached north Georgia with surprising force. FOX 5 Atlanta reported that “as the floodwaters rose, almost 60 people were rescued from one apartment complex on Peachtree Park Drive in Buckhead.” It’s shocking when disasters strike our homes, and we typically don't ever expect it to happen to us—until it does.

When your home is hit with a frozen pipe, overflowing sewage system, or even a fire—you don’t have time to waste. Acting quickly can save your home, your belongings, and your peace of mind.

Our custom-built plastic barriers seal off damaged areas with air purification devices to keep your home safe, clean, and protected during the remediation process, because we believe in treating every home and family like our own.

We’ll explore what Bioesque is, how it works, why we use it in our sewage and fire damage restoration processes, and what makes it the premier choice for safe and effective cleaning. We’ve also linked the Safety Data Sheet so you can view the ingredients in our cleaners yourself.

A single Phoenix Dehumidifier removes 80 pints of water per day. In comparison, you’d have to use about 56 rolls of paper towels to soak up that same amount of water. Trust us, we did the math ourselves.

While you may be more familiar with this technology being used in the real estate industry to allow for digital tours of homes and apartments, we’ve introduced it into our process for water, sewage, and fire damage restoration. These cameras have enabled our team to….

Another essential tool in our inspection arsenal is the Protimeter (crowd “oohs and ahhs”). It’s an important tool that helps us provide accurate and efficient inspections; so what is the Protimeter, how does it work, and why do we need it?

You may be looking at the water in your home and wondering whether or not it’s a big deal. We understand the feeling. It can be difficult to judge how much intervention….

A couple months ago, we had a homeowner reach out to us with buckling floors. Part of our inspection included using our Forward-Looking Infrared (FLIR) devices to quickly and precisely locate the leak without causing unnecessary damage. Amanda was...

Water damage from a burst pipe, overflowing appliance, or sewage backup can immediately ruin your day, your week, your month, or even your year. It’s vital that you take quick and decisive action within the first 24 hours to mitigate any damage and follow a trusted and effective plan.